Organization: Wilson County Area Alliance for Animal Well-Being
Last Updated: May 12, 2026
By checking the SMS consent checkbox on Wilson County Area Alliance for Animal Well-Being's online booking form, or by initiating an inbound text message to Wilson County Area Alliance for Animal Well-Being, you agree to these SMS Terms and Conditions in accordance with the consent path you used. SMS messages are sent by Wilson County Area Alliance for Animal Well-Being; Clinic HQ acts solely as the technology service provider that transmits messages on behalf of Wilson County Area Alliance for Animal Well-Being and does not send messages on its own behalf.
Wilson County Area Alliance for Animal Well-Being uses the Clinic HQ veterinary platform to send transactional SMS messages to clients in connection with their animal's veterinary care. These messages are service-related communications only; Wilson County Area Alliance for Animal Well-Being does not send marketing or promotional SMS.
You may receive SMS messages from Wilson County Area Alliance for Animal Well-Being containing:
Wilson County Area Alliance for Animal Well-Being obtains consent for SMS through the following paths. Each path has its own scope, and consent given through one path does not extend to the others.
Appointment booking form. By checking the SMS consent checkbox and voluntarily providing your cell phone number in Wilson County Area Alliance for Animal Well-Being's appointment request form, you consent to receive the recurring transactional SMS messages described above from Wilson County Area Alliance for Animal Well-Being. Both the checkbox and providing a cell phone number are entirely optional — clients who prefer not to receive text messages may leave the cell phone field blank and provide a home phone number, work phone, or other alternate phone number instead, and will still be able to book appointments and receive full veterinary services from Wilson County Area Alliance for Animal Well-Being. Your consent to receive SMS is not a condition of receiving veterinary services.
Client-initiated inbound messages. When you text Wilson County Area Alliance for Animal Well-Being directly, you consent to receive replies from Wilson County Area Alliance for Animal Well-Being within that conversation as part of customer service. Initiating an inbound text does not enroll your cell phone number in Wilson County Area Alliance for Animal Well-Being's recurring SMS notifications; recurring notifications require separate opt-in through the appointment booking form.
Message frequency varies based on your animal's appointments and care needs. Clients who have opted in through the appointment booking form may typically receive between 1 and 10 messages around the time of each scheduled appointment, treatment, or follow-up. Messages sent in reply to a client-initiated conversation are limited to that conversation.
Message and data rates may apply. Contact your mobile carrier for details about your plan.
You may withdraw consent and stop receiving SMS messages from Wilson County Area Alliance for Animal Well-Being at any time by replying STOP to any message. You will receive a one-time confirmation and no further messages will be sent. To re-subscribe, reply START.
You may also opt out by contacting Wilson County Area Alliance for Animal Well-Being directly at wcaaawb@gmail.com.
Reply HELP to any SMS message for assistance, or contact Wilson County Area Alliance for Animal Well-Being directly at wcaaawb@gmail.com.
Cell phone numbers and SMS opt-in consent information will not be shared, sold, rented, or disclosed to any third parties or affiliates for any purpose, including marketing or promotional purposes. The only parties with technical access to this information are the infrastructure and messaging providers strictly necessary to transmit your messages — currently Twilio (SMS carrier services) and Microsoft Azure (hosting) — which act as processors under contractual confidentiality obligations and may not use the information for their own purposes.
Clinic HQ acts as the technology service provider that transmits SMS messages on behalf of Wilson County Area Alliance for Animal Well-Being. Clinic HQ's data-handling practices in its role as the platform vendor are described in the Clinic HQ Privacy Policy, available at https://clinichq.com/policies/privacy.
For full details on how Wilson County Area Alliance for Animal Well-Being handles your information in connection with SMS communications, see the SMS Communications Privacy Policy.
Wilson County Area Alliance for Animal Well-Being and Clinic HQ are not responsible for delayed or undelivered messages due to factors outside our control, including carrier network issues, device settings, or incorrect phone numbers. Carriers are not liable for delayed or undelivered messages. SMS is not a substitute for direct contact with Wilson County Area Alliance for Animal Well-Being in urgent or emergency situations.
Wilson County Area Alliance for Animal Well-Being reserves the right to update these Terms at any time. Any changes will be reflected by an updated "Last Updated" date at the top of these Terms. Continued use of the SMS service following notice of changes constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the applicable jurisdiction in which Wilson County Area Alliance for Animal Well-Being operates.
If you have questions about these SMS Terms and Conditions, you may contact Wilson County Area Alliance for Animal Well-Being at: